Our commitment to transparency, data protection, and responsible business practices
Last Updated: November 2024
Greybox Geospatial ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
We may collect personal information that you voluntarily provide to us when you:
Personal information may include your name, email address, phone number, company name, job title, and any other information you choose to provide.
When you visit our website, we automatically collect certain information about your device, including:
We use cookies and similar tracking technologies to enhance your experience on our website. For detailed information, please see our Cookie Policy.
We use the information we collect for the following purposes:
Under UK GDPR, we process your personal data based on the following lawful bases:
We do not sell your personal information. We may share your information with:
We ensure all third parties comply with data protection regulations and maintain appropriate security measures.
Your information may be transferred to and processed in countries outside the UK. We ensure appropriate safeguards are in place, including:
We implement appropriate technical and organizational measures to protect your personal information, including:
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Factors determining retention periods include:
You have the following rights regarding your personal data:
To exercise these rights, please contact us at info@greyboxgeo.com.
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on our website with an updated "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
Greybox Geospatial
1 Winnall Valley Rd
Winchester, SO23 0LD
United Kingdom
Email: info@greyboxgeo.com
Phone: +44 (0)1234 567890
You have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) if you believe we have not handled your data appropriately:
Information Commissioner's Office
Wycliffe House, Water Lane
Wilmslow, Cheshire, SK9 5AF
Website: ico.org.uk
Helpline: 0303 123 1113
Last Updated: November 2024
By accessing or using the services provided by Greybox Geospatial ("Company," "we," "our," or "us"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our services.
Greybox Geospatial provides geospatial consulting services, including but not limited to:
Our services are intended for businesses and individuals aged 18 years or older. By using our services, you represent and warrant that you meet this requirement and have the legal capacity to enter into these Terms.
Specific services are provided under separate written agreements ("Service Agreements"). These Terms supplement any Service Agreement but do not replace specific terms agreed upon in writing. In case of conflict, the Service Agreement takes precedence.
You may use our website for lawful purposes only. You agree not to:
If you create an account on our website, you are responsible for maintaining the confidentiality of your credentials and for all activities under your account. You must notify us immediately of any unauthorized use.
All content on our website, including text, graphics, logos, images, software, and design elements, is owned by or licensed to Greybox Geospatial and is protected by UK and international copyright, trademark, and other intellectual property laws.
Ownership of deliverables, including data, reports, models, and other work products, is determined by the specific Service Agreement. Generally:
Unless otherwise specified in a Service Agreement:
We warrant that our services will be performed with reasonable skill and care in accordance with industry standards. This warranty is limited to re-performance of deficient services at no additional charge.
To the maximum extent permitted by UK law:
We maintain professional indemnity insurance as appropriate for our services. Details are available upon request.
Both parties agree to maintain confidentiality of proprietary information exchanged during the course of our relationship. Confidential information does not include:
We process personal data in accordance with UK GDPR and the Data Protection Act 2018. Please refer to our Privacy Policy for detailed information about how we handle personal data.
Either party may terminate services as specified in the Service Agreement. Generally:
For on-site services, we comply with UK Health and Safety legislation. Clients must:
For UAV services, we maintain:
Flight operations may be affected by weather, airspace restrictions, or other factors beyond our control.
Neither party is liable for failure to perform obligations due to circumstances beyond reasonable control, including natural disasters, war, pandemics, government actions, or telecommunications failures.
Clients agree to indemnify and hold us harmless from claims arising from:
These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Before initiating legal proceedings, parties agree to attempt resolution through good faith negotiation. If unsuccessful, either party may pursue mediation or arbitration as agreed.
We reserve the right to modify these Terms at any time. Changes will be effective upon posting to our website. Continued use of our services after changes constitutes acceptance of the modified Terms.
If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.
These Terms, together with any Service Agreement and Privacy Policy, constitute the entire agreement between you and Greybox Geospatial regarding use of our services.
For questions about these Terms, please contact:
Greybox Geospatial
1 Winnall Valley Rd
Winchester, SO23 0LD
United Kingdom
Email: info@greyboxgeo.com
Phone: +44 (0)1234 567890